Having positive people in such a sensitive area is vital for our products to maintain authentic magic. When it’s time to bring in a new family member we tread carefully. “Hire intentionally”, is our motto and frankly, that can be a difficult value to maintain when we are in a desperate need for more hands on deck.
When we hire a new employee we know that we are investing in them; the cost of training, cost of work slowdown during training and the cost of the hiring process. Because this is an investment (on average it costs a business $2000 to hire a new employee) we make sure that a new potential employee fits in with our culture. We even draft our interview questions to get an initial read on how they stand with each of our values: Open, passionate, excellence, fun and tenacity.
You don’t have to be outwardly magic or even understand what we do to work at Coventry. You just have to be a good person who jives with the people that you spend more time with than you spend with your family. We know that every person we hire leaves an imprint upon our products and our lives and ours to theirs. We work with the intent that we will walk together for a time and need to leave each other’s lives the better for it. We just want to generate good vibes that carry all the way through our products ending with the person who needs the magic we create.